We hope you enjoy the convenience of our easy-to-use online booking system! Once you have selected your service and date for your appointment you will be asked for a booking fee to secure your appointment.
You will then receive a confirmation e-mail confirming your appointment.
We will also send a text message reminder 1 week prior too your appointment.
If you would like to book an appointment by phone please call the salon on (03) 8764 5485.
To secure your appointment we will ask you to please supply us with a booking fee this can be made via card or Afterpay over the phone.
Payments can be made via Cash, Eftpos or Afterpay or Payright.
Arriving late will, unfortunately, limit the time allocated for your treatment but will continue to incur the full treatment charge. This is only applied if there is a client booked in directly after you. It is a courtesy to all our clientele that all treatments are completed as scheduled.
When booking an appointment with our clinic you are initially notified of our 48 hr cancellation policy and you are agreeing to this policy upon making your booking. It is also sent as a reminder to your email.
We also purposely send out multiple reminders the week before and week of to avoid late cancellations and no-shows as this greatly affects our team’s hours and business as a whole. We ask that you please be mindful and let us know ASAP if you need to reschedule so that we are able to offer the appointment to someone on our waitlist and organize our days.
No cancellations or changes are allowed within 2 days of the appointment. We require a minimum of 48 hours notice if you need to change your appointment. Any changes within 48 hours of your appointment will mean your deposit will be forfeited.
This fee can be waived in cases of emergency and/or when a medical certificate is provided.
We understand things can come up but it is the responsibility of the client to respect our policy when cancelling their appointments within 48 hours.
Unfortunately, we have had to create these boundaries and be firm and fair across the board with our cancellation policies to protect our business and our staff.
Thankyou for understanding x
Beauty Now, Pay Later
Flexible, interest-free payment options.
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